Nous sommes une entreprise spécialisée dans le domaine de la Gestion des Ressources Humaines (GRH). Nous offrons des solutions optimisées dans le recrutement, la mise à disposition de personnel (local et expatrié), le Conseil RH, la Formation, ainsi que l'externalisation de la paie (payroll). Nous opérons sur toute l'étendue de l'Afrique Centrale. La Sodeico Manpower est également membre d'un Consortium International qui fournit de l'expertise technique et de la gestion de projets intégrés financés par des bailleurs de fonds, tels que l'Union Européenne (UE), la Banque Mondiale (WB) et la Banque Africaine de Développement (BAD). La SODEICO Manpower est votre partenaire de performance. Nous vous accompagnons avec un service de qualité, ce qui vous permet désormais de vous focaliser sur votre cœur de métier, pour une meilleure productivité.

1. Role Purpose

The Merchant Administrator supports day-to-day merchant management activities, ensuring accurate onboarding, data integrity, compliance checks, and smooth operational processes.

2. Key Responsibilities

Receive, verify, and validate merchant onboarding documents.

Ensure all KYC and compliance requirements are met before account creation.

Capture merchant information accurately in internal systems.

Process merchant requests such as account updates, terminal issues, or closure.

Coordinate with internal teams to resolve pending onboarding cases.

Ensure adherence to policies, AML/KYC standards, and operational SLAs.

Prepare daily/weekly onboarding progress reports.

3. Required Qualifications & Skills

Bachelor’s degree in Business Administration, Finance, or related field.

Experience in banking operations, merchant onboarding, or administrative support.

Proficiency in MS Office and data entry accuracy.

Strong organizational and communication skills.

Ability to work under pressure and maintain confidentiality.

4. Key Performance Indicators (KPIs)

Onboarding turnaround time (SLA compliance).

Accuracy of data entry and documentation.

Compliance adherence with zero exceptions.

Volume of processed merchant files.

YOUR FILE

- We invite you to post your detailed CV in French with imperative mention of the job title in the subject of your application « MERCHANT ADMINISTRATOR». Please, you may directly apply on our website www.sodeico.org  (fill in the form and submit your resume) in Word format (any other format will not be accepted) before  dec 31, 2025.

- Unemployed postulants are requested to bring a jobseeker card issued by the ONEM.

- Only successful candidates will be called.

-  Female application are strongly encouraged!